Guest feedback

A selection of the feedback we've got from our appreciated guests all over the world. All comments have come unsolicited in e-mails, comment cards or websites (Really!).

If you see your comment here and would like it removed, just let us know. Thanks.  


"BEST COFFEE SHOP IN THE WORLD!!!!! Hands down!! Great Service, coffee and chocolate!" - Jason R., USA. (Yelp )

"Chocolate 100% mexicano. Exquisitos brownies. Lo mejor es que es 100% producciòn nacional. Superando expectativas. Precios accesibles. Excelente el personal quien me ayudo a seleccionar varios regalos ademàs de invitarme una excelente degustacion. Felicidades. Recomendable 1000000000000%" - cemm2013, México. (TripAdvisor )

"The best coffee we ever had! Let me tell you Starbucks has nothing on them! What amazing coffee we even brought some home with us! It is a must try!" - MarialiceNPeter, USA. (TripAdvisor )

"Para enamorarse del cacao. Recién llegamos a Playa del Carmen decidimos, mi esposo y yo, ir a tomarnos un cafecito allí, me decidí por un latte y un pay de elote; bueno pues, una de las mejores decisiones de mi vida. El pay estaba exquisito, buenísimo y el café delicioso. Mi esposo escogió una taza de cacao caliente, solo había visto ese tipo de chocolate en las películas, especito, calientito y con un aroma que te enamora. El servicio muy bueno, muy atento y el lugar estaba en un buen punto frente a la 5° Av." - Gaby J. (TripAdvisor)

"Tentación deliciosa de alta nivel. Soy amante del cafe y los postres, el visitar este lugar es garantía. Mil veces mejor que otras cafeterias que solo ofrecen estilo. Las personas te atienden siempre sonriendo. Lo recomiendo mucho para ponerse de buen humor" - So P. (TripAdvisor)

"Gracias ah cacao. Mis vacaciones en playa del Carmen fueron de lo mejor es un lugar mágico , tan mágico como la cafetería que encontramos... Ah cacao, es un lugar maravilloso donde puedes tomar el mejor café y el chocolate más deliciososo que hay y además los postres son de otro planeta amé el brownie con helado, otra cosa que nos encanto fue el trato del personal todos muy alegres , la muchacha Alline muy sonriente y los jóvenes leo y Jaime nos sorprendieron muchísimo porque atienen muy bien sus mesas y los dos preparan unas bebidas muy muy ricas , muchas gracias Ah Cacao , volveremos pronto"  - gabymca, Italia. (TripAdvisor)

"Ah Cacao Chocolate Cafe - Best Local Coffee House in Playa Del Carmen!"  - Everything Playa del Carmen, Playa del Carmen. (

"“Best Cafe” When in Playa or Cancun this always is my first stop. The biggest problem is what to select, all the drinks are great. I always buy a few bags of the coffee and the cocoa to go. Ah Cacao is a must."  - jlorosco, USA. (TripAdvisor)

""Un café delicioso" Fuera de las opciones comerciales , un café mexicano de la zona, con un s abro espectacular, postres y helados artesanales, una muy buena opción para descansar en la quinta avenida y frente a un centro comercial moderno"  - Axnavarro, Morelia, México. (TripAdvisor)

"I stayed in Playa for a week with my husband and I fell in love with Ah Cacao. I tried a delicious mocha with dark chocolate, amazing chocolate mousse and the MOST amazing pan de elote I've ever had (i'm mexican and I'm so glad I got my husband to try such a good pan de elote), we also tried chocolate cake and coffee. I am in love with Ah Cacao, I regret not being able to bring more chocolate back with me. Is there any way it can be shipped to the U.S? Please let me know! Ah Cacao is a must while in Playa! We visited all three stores and we made sure to grab some coffee right before leaving for our flight back home haha"  - Magdalia, USA.

"A few years back I travelled to playa del Carmen. I found some drinking chocolate and fell in love. Every time I drank it it made me feel good, made me happy. I had since had various people bring me back drinking chocolate and it is never the same. I would love to order some. I know this is the one I had because it has the yellow sack."  - Kim, Canada.

"Es un lugar muy acogedor que me hacia sentir como en casa es la sucursal de ´Playa del Carmen que sta en av. constituyentes y 5ta avenida frente a forever 21, ame este lugar desde el primer dia que estuve alli y desde el primer café que tome alli todos soon muy amables , los chicos de la barra, el chico de caajas y hasta su recepcionta de hotel Koox me lograron conseguir entradas para ver a FLO RIDA son muuuuuy serviciales ne especial a francisco y edgar son muy buenos elementos y tanto asi que las terceras cocaciones ya ni me preguntaban mis bebidas me servian mi capuccino, mi expresso y mi pastel de zanahoria que es muuuy rico, o recomiendooo muchoooo :D"  - nayenita, México. (TripAdvisor)

"Your chocolate is delicious and I only bought 8 bars last time in Mexico and I wish I would have bought more :) You have the best chocolate around."  - Margaret, USA.

"Try the Chocolata Maya. Get the smallest one. The only way I can describe it is it's the chocolate version on of an espresso shot, with hot and sweet spices. It will seriously change your life forever! :)"  - RelaxMeToronto, Canada. (TripAdvisor)

"I dream of Ah Cacao when I was back home in the states. Delicious delicious delicious! I had a brownie and a mocha coffee and took chocolate bars home. It's very rich so don't be surprised. We heard some people scoff at the richness. It's pure chocolate, come on! So good!!! "  - TravellingGirl55, USA. (TripAdvisor)

"Very nice coffee and chocolate. I have no idea why people would go to Starbucks when there is this small chain of 3 cafes. Delicious coffee, especially the cold one which you need on a hot day. The sipping chocolate is great too. A nice way to relax and watch the world go by."  - David P (TripAdvisor)

"SIPPING CHOCOLATE - OMG!! Years ago I had the opportunity to visit Guatemala and had the best "drinking" chocolate I've ever had. Since then (over 10 years ago), I've been tirelessly searching for another cup of such equisite chocolate. Well, I finally found it! Ah Cacao has AMAZING sipping chocolate. It is like someone took the highest quality dark chocolate bar you can imagine and then melted it and poured it into a cup. HEAVEN! And for a little more than $2USD for a cup - the price is right. I went back multiple times during our trip for "dessert" - if you love chocolate you'll love this place!!"  - chuchee, USA. (TripAdvisor)

"We are italians and your coffee is perfect!"  - Georgia, Italia.

"Best hot chocolate I have ever tasted :)"  - Sarah, UK.

"Definitivamente, hay un antes y un después de Ah Cacao en tu experiencia chocolatera"  - Francisco (Foursquare)

"Dear Ah Cacao, My wife an I recently spent 2 weeks in Playa Del Carmen and fell in love with Ah Cacao. we left a compliment in the shop, but I just wanted to give some more feedback. Ah Cacao was a stand out for its focus on good quality produce and service. It was a pleasure to go there everyday. Secondly, your staff are a credit to you. They (at the 30th/5th store) were all lovely and we had a very high opinion of Ilka in particular. Thank you for making our experience of Playa Del Carmen so much better. Regards, "  - Huddy, Australia.

"Me hicieron muy feliz. Gracias"  - Julieta, Playa del Carmen, México.

"One of our favourite places to visit. The best coffee chocolate and service. Edgar is amazing. Ah Cacao makes starbucks a waste of time!!!"  - Christie, Canada.

"I think the best expérience I had in my trip to Mexico was trying all three AhCacao stores at Playa del Carmen. So good. I now have for 200$ of chocolate with me at home in Canada. Please, open a store in Montreal!"  - Fannie, Canada.

"STOP AND SMELL THE COFFEE...SO GOOD. This was the best coffee and Chocolate cafe ever. I'm a true die heart fan of Starbucks I drink one almost every me Ah Cacao Chocolate Cafe beat Starbucks hands down. You must try this place if you are a coffee lover. The Mexican chocolate was also great. Sit outside the cafe and relax."  - patticup (TripAdvisor)

"I wish we had been able to get into Playa more just to go back to this cafe! We had a chocolate frio, which is cold chocolate milk unlike any you've ever had! SO GOOD! I bought chocolate bars for 2 chocoholic friends at home, then reluctantly left. 4 blocks away, I made my husband turn around & go back so I could get chocolate ice cream, the best I've ever had. I f you like chocolate, you must go here!"  - chefnd, USA. (TripAdvisor)

"One of the best chocolate places I know (and I'm from Belgium). Simply put: You have to go there and taste their amazing Brownies! Basically: good coffee, nice service and just amazing chocolate. No wonder, this is where chocolate comes from. :)"  - Thomas, Belgium. (TripAdvisor)

"My wife and I were recently at La Isla in Cancun, Mexico and we had your cafe helado and we fell in love with your product. Unfortunately, we did not have the time to purchase your ground coffee due to our flight, but I would like to inquire as to how I can purchase the coffee now. I live in the United States and would like to know how to purchase through your website. It is the most amazing coffee we have ever had. We look forward to hearing from you soon."  - Silverio, USA.

"El te chai super exquisito. Gracias. Y el pastel de elote fuera de este mundo, super rico. Gracias a Wilberth, Hugo, Rubí, Russel, Eduardo y Elio. Excelente trabajo chicos."  - Mario, México.

"... amazing, amazing, amazing! ... go here, NOT starbucks! this is the BEST coffee + coffee products by far.... and the chocolate croissants are the best anywhere. don't miss this for wonderful breakfasts + snacks."  - senoracsh, CSH. (TripAdvisor)

"Perfect coffee easy service. The staff smiled as soon as I walked in, they remembered my coffee from the day before, amazing. Latte and a home made brownie... YUM. Many varieties of drinks available with great tasting cakes. This is real coffee cafe... Well done"  - Brian O, Geelong. (TripAdvisor)

"chocolate sin limites. Al vacacionar por Playa del Carmen, nos acercamos a un pequeño café, en principio sólo para mirar...pero cuando vimos la variedad de chocolates y cacaos en polvo... NI HABLAR DE LAS CONFITURAS. Rico de verdad y a muy buen precio. Vale la pena probarlo y traerse unas pocas"  - marcela v, Argentina. (TripAdvisor)

"Me gusto mucho. Vengan a Australia por favor!! Necesitamos su chocolate shampoo. No hay en Australia. Hasta luego XX"  - Anthony, Australia.

"Excellent chocolate drinks"  - Krishna, Canada.

"Me encanta su pastel de queso y su chocolate frío sin azúcar. Sus meseros son muy amables."  - Gabriela, México.